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Habitat Haven

We certainly do ship to Canada and we do so frequently! All of our items are available to you.We offer a special program for Canadian customers where we subsidize shipping costs. If your order qualifies for free shipping here in the USA, we look at the actual shipping cost for delivery to you in Canada and reduce that by the charges we would have incurred shipping the item for &quot;free&quot; here in the USA so you only pay a fraction of the actual shipping charges. We try to be as fair as possible so that you benefit from our promotions here in the USA as well.Please note that shipments outside of the USA are subject to additional fees and taxes that are collected directly by the carrier.You can read more about our shipping policies <a href="https://habitathaven.com/pages/shipping" target="_blank" rel="noopener noreferrer" style=" text-decoration: underline;">HERE</a>.

We certainly do ship to Canada and we do so frequently! All of our items are available to you. We offer a special program for Canadian customers where we subsidize shipping costs. If your order qualifies for free shipping here in the USA, we look at

Do you ship to Canada?

Shipping

What is a 'Catio'?

Can I relocate the catio/take it with me if I move?

How much maintenance is required?

What is the gauge of the wire?

Can I add onto or expand my catio in the future?

How does a Window Catio or 3-Sided Catio attach to a building?

What is included in my catio order?

Are your catios "predator proof"?

How are your catios made?

Can a 4-sided catio be attached to a home or structure?

How do you anchor the catio?

Do I need to take down the catio in the winter?

General Catio Questions

What is the difference between Basic, Plus, and Luxury?

What is the difference between the Room with a View and My Own Den?

Do you pre-cut openings for tunnels/stairs/bridge connections to the catio?

Pre-Designed Catios

How much does custom design assistance cost?

Can I purchase something custom-sized if the size I need is not listed on the website?

What is the difference between a 3-sided and 4-sided catio?

Do you offer on-site design consultations?

What is included with a Window Catio Enclosure?

Build Your Own & Custom Options

Is your cedar treated with any stains or sealants?

Is cedar toxic to cats?

Can your accessories be used in a catio that is not made by Habitat Haven?

Accessories & Other Products

Do you offer installation?

Can I assemble/install the catio on my own?

Are permits required to build your catios?

How do you attach tunnels to the home or building?

Assembly & Installation

About Habitat Haven Catios

How do I track my order?

What is your shipping policy?

How will my order be shipped?

When can I expect my order to ship?

How much does shipping cost?

Am I able to pick up my order?

How do I cancel my order?

How do I make a return?

Do you offer any warranty on the catios or other products?

Do you offer refunds or exchanges?

What are your current lead times?

Order Management

Do you have any discounts available?

Do you offer discounts for rescues and shelters?

Discounts, Promotions, Sales

Do you ship to Canada?Updated 21 days ago